Lokad Desktop Workload Forecasting 1.0.0 - Workload forecasting for scheduling optimization, suited for call centers

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Software Hypermarket >> Business & Finance >> Project >> Lokad Desktop Workload Forecasting

Lokad Desktop Workload Forecasting Version: 1.0.0

Rating: N/A

Author Company: Lokad.com

Workload forecasting for scheduling optimization, suited for call centers

Box picture of software :Lokad Desktop Workload Forecasting

Price: Free

File Size: 0.56 M

Update Date: 10/10/2007 6:33:48 AM

Language: English

License: Freeware

Downloads: 18

Limitations: No expiration

OS: Win98/WinMe/Win2000/WinXP/Win2003/Windows Mobile 2003

Requirements: .NET 2.0

Contact the author Joannes Vermorel: lokaddesktop@lokad.com

Support Email: lokaddesktop@lokad.com

Download 1 Purchase Now

Description:
Deliver workload forecasts. Best suited for call centers and staff managers (retail, restaurants, hostels, ...). Too much staff and money is wasted. Too few staff and customers get mad. Scheduling optimization is a cornerstone of profitability. Get the right amount of staff at the right time through workload forecasting.

Get customizable reports with hour, half-hour and quarter-hour aggregation for your forecasts. Retrieve historical data directly from your business application for a full integration. Ex: retrieve aggregated inbound call logs and get future inbound call volumes. Cut-and-paste reports into Microsoft Excel.

Forecasts rely on the Lokad hosted forecasting technology. The application is released as open-source and has been designed to be easily extended to be plugged into third party business applications.

Main Feature:

Deliver workload forecasts. Best suited for call centers and staff managers. Too much staff and money is wasted. Too few staff and customers get mad. Scheduling optimization is a cornerstone of profitability. Get the right amount of staff at the right time through workload forecasting. Customizable reports with hour, half-hour and quarter-hour aggregation for your forecasts. Cut-and-paste reports into Microsoft Excel.

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