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    Software Hypermarket   >> Business & Finance   >> Project    >> The Job Log

    The Job Log   Version: 3.0    Rating:  N/A
    Author Company: Lazy Bayou
    Help desk ticket tracking for the small business owner
    Box picture of software :The Job Log

    Price:  $ 24.95
    File Size: 40.22 M
    Update Date: 10/18/2007 5:25:06 PM
    Language: 
    License: Shareware
    Downloads: 100
    Limitations: 15 Uses
    OS: 
    Requirements: IE 6.0 or later
    Contact the author Jim Tanner:  info@lazybayou.com
    Support Email: support@lazybayou.com        
    Download 1   Purchase Now
    Purchase The Job Log from RegNow(PayPal)    HACKERSAFE certified sites prevent over 99% of hacker crime.
    Description:
    The Job Log is designed for the small business that wants to track calls coming into their help desk and/or the customer service department for follow up after assigning support personnel to resolve the issue. Tickets are issued as the call is taken by the support desk. Once the issue is resolved the resolution is saved to the knowledge base where future issues of the same nature can possibly be resolved while the caller is still on the phone. Reports showing open tickets by department and technician allows management to keep up with open tickets that may need to be escalated in order to get the issue resolved in a timely manner.
    Main Feature:
    • The Job Log is designed for the small business that wants to track calls coming into their help desk and/or the customer service department for follow up after assigning support personnel to resolve the issue.
    Vote for this software:     Poor    Excellent      

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