Vuechat 1.2 - Vuechat: The Ultimate Solution for Customer Service.

Sponsored Links:
Free News Release	DVD to MP4 Converter	MSN Sniffer	DVD to MPEG
ISO Burner	DVD to PSP Converter	ISO Creator	DVD to AVI Converter

SoftHypermarket.com Home

Developer Portal

Link To Us

MP3 & Audio

Multimedia & Design

Desktop Enhancement

Games

Home & Education

Business & Finance

Internet

Utility

Software Development

Web Developer

MagicDisc Virtual CD/DVD-ROM

Freeware to mount iso image and CD/DVD image as virtual CD, Compress and encrypt ISO and CD/DVD image, Protect ISO image with password.

Learn more...

Software Hypermarket >> Internet >> Communication Software >> Vuechat

Vuechat Version: 1.2

Rating: N/A

Author Company: Bluetech Inc.

Vuechat: The Ultimate Solution for Customer Service.

Price: $ 80.00

File Size: 0.72 M

Update Date: 5/20/2004 6:20:05 PM

Language: English

License: Shareware

Downloads: 93

Limitations: 30 Days

OS: Win98/WinMe/WinNT 4.x/Win2000/WinXP/Unix/Linux

Requirements: Java

Download 1

Description:
VueChatCS functions as a plug-in replacement module for a company web site's customer support section. VueChatCS employs a suite of advanced collaborative tools supporting rich, real-time multimedia communication between portal/website/e-visitors, and customer support representatives.

The product does not require the customer to download or install any software. It is integrated with the web pages via a "call" or "collaboration" button that starts an instant interactive session.

The basic configuration of VueChatCSincludes:

:: Web Based Chat Applet ::

Text-Based Chat

Video - Real-Time Streaming Video (Static photograph is optional)

Push HTML Pages (User can simply open their Internet browser and they can talk to the representatives).

Email HTML link to instant Chat

Separate communication channel for inter-company communication

:: Server Package ::

Downloadable Server

Server Hosting

Virtual Servers have unlimited Channels on one server.

User Administration

The Queue

Local Queue - Each rep can have their own queue of customers for call waiting.

Global Queue - Every rep shares the same customer queue on the main server for call waiting.

Remote Server Control

Automatic Software Updates

Proxy Server Support

:: Representative Package ::

Greet and Automated Messages

Inter-representative IM (Instant Messaging System).

Inter-representative Video Chat

Status Control (Reps can choose whether they are available, away, occupied, or invisible).

Session Control (Reps can chat with up to 6 customers simultaneously).

Automatic Call

Chat Transfer: Transfer of customers between representatives without e-visitors being aware of the process (unless video is in use).

Ability to for e-visitors to leave messages should their account representative be unavailable vs. be handed off to someone new.

Vote for this software: Poor Excellent

Mobile Phone Tools Version: 2.0 Update: 3/22/2005 10:24:26 AM Downloads: 226,341 Price: $ 59.90	Description: Official Mobile Phone Tools Home page
Download Now

SMSManager Version: 2.2 Update: 5/20/2004 6:18:01 PM Downloads: 173,062 Price: Free	Description: This is the latest version 2.2 of a simple tool using which you can send SMS.
Download Now

Classic PhoneTools Version: 6.0 Update: 3/26/2007 10:28:10 AM Downloads: 10,196 Price: $ 29.90	Description: Classic PhoneTools answering machine software; phone and fax from your PC
Download Now

IP Sniffer Version: 1.46 Update: 5/20/2004 6:29:05 PM Downloads: 3,862 Price: $ 19.95	Description: Convert IP to domain,domain to IP, Ping IP, Find out countrys from IP.
Download Now

RBC Data Router Monitor Version: 2.06 Update: 5/20/2004 6:20:38 PM Downloads: 3,395 Price: $ 19.00	Description: The router monitor is a utility to help you monitor the activity on your ZyXE...
Download Now

Products By Bluetech Inc.

Vuechat Version: 1.2 Update: 5/20/2004 6:20:05 PM Downloads: 93 Price: $ 80.00	Description: Vuechat: The Ultimate Solution for Customer Service.
Download Now

More pages of category Communication Software:
1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20